RunBasis

Secure, simple and scalable system administration

Basis Acute helps you with problem-solving when you need it

We can provide support around the clock based on your requirements and your SAP landscape. We have 5 RunBasis levels and your needs determine the level. Basis acute is our simplest service, giving you phone access to our support experts during office hours.

Coaches on-demand

Many companies are uncertain when it comes to their SAP landscape. Several aspects are rather difficult to grasp. Basis Coach provides on-demand support for your organization. You choose when and how, and we provide the assistance.

Develop proactively!

Lack of time, cost concerns, uncertainty in being able to find solutions on your own to various and occasionally unusual problems, as well as difficulty in staffing projects – all are common challenges facing our customers. Basis Mentor is there for proactively developing your landscape.

System administration on your terms

Our experience is that more organizations need system administration as a separate service rather than having a Basis consultant constantly on site. RunBasis can be the missing piece of the puzzle for efficient system administration. Basis Operation develops and administers your system landscape.

RunBasis means security!

We’re there when critical situations arise, and with our expert knowledge of SAP Basis, we can provide you with secure system administration. Basis Hosting develops and administers your landscape and even includes the hardware.

Take the opportunity to meet us

We feel that we create business value in everything we do, and through our lengthy experience and substantial interest in technology, we can combine business value with consideration for our customers. We care! Take the opportunity to get together with us for a meeting and discuss your SAP landscape, your challenges and how RunBasis can support you. My name is Pelle Westerlund and you can reach me at pelle.westerlund@stretch.se.

 

Contact us

How does it work?

Secure system administration with RunBasis

RunBasis – powered by Stretch is the service for those who want secure, simple and scalable system administration for their SAP landscapes. The service is staffed by our skilled SAP Basis team with some of Sweden’s top Basis consultants.

We give you a helping hand when times are tough.

Many companies are uncertain when it comes to their SAP landscape. Several aspects are rather difficult to grasp. Lack of time, cost concerns, uncertainty in being able to find solutions on your own to various and sometimes unusual problems, as well as difficulty in staffing projects. Our experience is that more organizations need this kind of system administration as a separate service rather than having a Basis consultant constantly on site. RunBasis can be the missing piece of the puzzle for efficient system administration.

Your needs set the course!

Getting started with RunBasis is easy and there are different levels to match your needs. We can provide support around the clock based on your requirements and your SAP landscape. We have 5 RunBasis levels and your needs determine the level. Everything from simpler support during office hours to support around the clock.

  • Acute
  • Coach
  • Mentor
  • Operation
  • Hosting

What’s included in RunBasis?

We’re experts in SAP Basis and can provide the guidance you need

With our expertise in SAP Basis at Stretch, we can provide peace of mind for your company. We work with all platforms, infrastructures and technologies. We’ve been a SAP partner since 2002 and we have several references from satisfied SAP customers.

We can help you to attain easy, secure and scalable system administration.

Besides a strong team of devoted and experienced SAP Basis consultants, you also gain access to several other fields of SAP expertise. The following are also included in the RunBasis service:

How does it work?

  1. Basis Acute helps you with acute problem solving when you need it.

     

  2. Basis Coach supports your organization with on-demand service. You choose when and how, and we provide the assistance.

     

  3. Basis Mentor is there to proactively develop your landscape.

     

  4. Basis Operation develops and administers your system landscape.

     

  5. Basis Hosting develops and administers your landscape and even includes the hardware.

Security in small steps

Acute: You’ll get the help you need, here and now.

  • Support 8:00–17:00
  • No requirements for accounts or connection
  • Access to consultation and support via: JIRA Service Desk, phone, email and shared screens
  • SEK 5000 monthly, regardless of the number of systems you have.

Order directly via the contact form below.

Need more support? Check out Basis Coach.

  • Support 8:00–17:00
  • If you have up to 3 production systems, the price is SEK 10,000 monthly per system.
  • For more production systems, there is a SEK 5000 monthly charge per additional system
  • Non-Prod system is included in the price (no extra charge)
  • Technical architect who is thoroughly versed in your system landscape
  • There are accounts for signing in
  • Access to consultation, support via: JIRA Service Desk, phone, email, signing in to your systems
  • Knowledge guarantee for your landscape
  • Option for SLA
  • 4 hours remote assistance each month, with interaction adjusted from time to time based on your needs.

Available around the clock

  • Flat monthly fee of SEK 20,000.

Request a quote directly via the contact form below.

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